What forms of payment do you take?
We currently only accept PayPal. Credit/Debit coming soon.
How long will it take for my order to arrive after I make a payment?
Orders are shipped UPS Ground which is 4-5 business days. If specified as USPS, then it will be sent as priority shipping which can be 2-3 business days.
How soon will my order ship out?
Orders will ship within 1 business day. In some cases, we can get the order out same day.
How can I track my orders & payments?
You can view your account history after logging into your account. Shipping email will be sent when the package is sent out the door.
What happens if there’s been a delivery mishap to my order? (damaged or lost)
If your product arrives damaged, you must contact us within 72 hrs from arrival date. Emailing pictures of the damage is required. You may be required to send back the damaged product. Please open the package and inspect items for damage immediately upon arrival.
What is the limited warranty?
The System is warranted to be free of defects for 3 years of the product purchase date. We will, at our discretion, repair or replace your product at no charge during this period. Return shipping is the responsibility of the purchaser. This warranty does not cover accidental damage, misuse, improper care or alteration, damages to persons or other living entities, or acts of “God”, such as floods and earthquakes. Coverage terminates if the original purchaser sells or otherwise transfers the product.
This warranty excludes claims for incidental or consequential damages, loss of revenue or profits, loss of business, or other financial loss in connection with the warranty problem. Damage during return shipping will not be covered under this warranty.